Ryanair Reveals Best Ever Customer Service Figures
93% OF OVER 157,000 FLIGHTS IN JUNE, JULY & AUG ON-TIME
Ryanair, Europe’s only ultra-low cost airline, revealed a record summer peak on-time performance, with an average 93% punctuality for the months of June, July and August, during which it operated over 157,000 flights.
Ryanair carried over 25m passengers in this three-month period, with a record 9m passengers in August.
SUMMER 2013 FLIGHT STATS
|
Traffic
|
Flights
|
On-Time
|
|
|
Jun
|
7.9m
|
50,000
|
92%
|
|
Jul
|
8.8m
|
53,000
|
92%
|
|
Aug
|
9.0m
|
54,000
|
94%
|
|
Total
|
25.7m
|
157,000
|
Ave: 93%
|
Ryanair’s Robin Kiely said:
“Ryanair will carry over 81m passengers this year, thanks to our unbeatable customer service, which comprises the lowest fares, the most on-time flights, the fewest cancellations and the least mishandled bags. During the 3 peak summer months, Ryanair set new standards in punctuality, with a record 93% of our 157,000 flights arriving on-time, while we carried over 25m passengers, including a record 9m in August, our highest-ever monthly total.”
