City of Derry Airport Ranked Best in UK
In a survey conducted by gadget insurer, Loveit Coverit, City of Derry Airport has been ranked the best airport in the UK based on online passenger reviews, earning a score of 4.5 out of 5.
Commenting on the best elements of travelling via City of Derry, Steve Frazer, Managing Director at City of Derry Airport, stated: “Firstly, the warm welcome and personable service from our staff, who know many of our passengers by first name, is something you won’t always find at an Airport.
“As the ‘Gateway of the Northwest’ for over 40 years, we are proud to provide the region with the convenience of flying local, and reduced travel time and cost as we offer the best priced Airport Parking on the island of Ireland. With single level access and less than 15 mins from our carpark to our departure gate, our passengers can enjoy a stress-free start to their trip.”
Mr. Frazer added: “Our Amelia Earhart Lounge offers a comfortable, private space with beautiful views, as well as the service of our lounge team. The team offer private group bookings for special occasions or for any passengers who require a calm area prior to flying.
“We look forward to welcoming passengers with our own world class welcome and customer service experience.”
One online review from the survey from a passenger travelling through City of Derry Airport stated: “All the staff I came across on my journey yesterday were amazing. I was travelling with 2 kids and a dog so we had lots of stuff. I could not have asked for more kinder, patient, helpful ground, security, and airport staff. A big thank you to you all.”
A spokesperson for Loveit Coverit commented on the study: “The study proves that bigger doesn’t always mean better, as it highlights smaller airports like Derry and Humberside that have managed to shine with outstanding customer experiences, surpassing their larger counterparts.”
City of Derry Airport currently offer travel to a number of destinations across the UK and beyond. Loganair operate direct services between City of Derry Airport and Liverpool and Glasgow, and both direct travel and through fares to international destinations with the new London Heathrow service. Flights to London Heathrow are available three times daily with onward connectivity to 119 destinations across 56 countries via Loganair’s codeshare and interline partners. Ryanair also provide budget-friendly fares to Manchester throughout the week.
Summer 2024 holidays to the Algarve and Majorca are now on sale with City of Derry Airport’s award-winning travel partner, Travel Solutions. Deals are currently available on family packages, with 20kg hold baggage included and a deposit of just £200 per family. Flight only options are also available.
Joe Walsh Tours also operate pilgrimages to Lourdes via City of Derry Airport, and a Topflight school ski programme to Verona is running for the first time from the Northwest from January – March 2024, and is already sold out.
